Discover
The customer asks for what they need — a product, a menu, a service or a business near them. Ti-bag surfaces relevant merchants from the network.
One catalogue. Many channels.
Your business shouldn’t need a separate catalogue for every new AI assistant or conversational platform. Your structured Ti-bag catalogue becomes the source.
Ti-bag Merchant Dashboard
Ti-bag Commerce Infrastructure
WhatsApp · AI assistants · Chatbots
Customers
WhatsApp is one of the doors.
Every market can have its own dedicated Ti-bag WhatsApp number. Customers start a conversation, discover relevant businesses, customise an order and check out.
- The customer starts a conversation.
- Ti-bag finds relevant products from its merchant network.
- The customer browses, customises and places an order.
- The merchant receives the order and takes it from there.
From discovery to checkout.
A conversational shopping experience can take the customer through the whole journey.
Explore
The customer browses the merchant’s structured catalogue, sees prices, images, variations and availability without leaving the chat.
Customise
They choose quantities, sizes, add-ons and any special requests, all inside the same conversational thread.
Checkout
The customer confirms what they want, provides delivery details and sees the final order summary before sending it to the merchant.
Merchant confirmation
The merchant receives the order through Ti-bag, reviews it and confirms what can be fulfilled.
Payment
Payment is arranged according to the merchant’s preferred method, whether mobile money, bank transfer, cash on delivery or another local option.
Fulfilment
The merchant prepares and delivers the order, with the customer kept in the loop through the same chat channel.