Ti-bag answers
Questions, clearly answered.
The essentials for customers, businesses and anyone building with conversational commerce worldwide.
What is Ti-bag?
Ti-bag is global commerce infrastructure for conversation. Businesses organise their products, services, menus and catalogue information once, then make that information available through supported conversational channels.
How can customers use Ti-bag?
Customers can describe what they need in a conversation, discover relevant businesses and offers, explore available choices and connect with a merchant to complete an order.
Is Ti-bag available on WhatsApp?
WhatsApp is one of Ti-bag’s supported doors. Ti-bag is designed so each active market can have a dedicated contact, allowing customers to start with a familiar conversation.
Is there a Ti-bag customer app?
A dedicated Ti-bag app is planned. WhatsApp is the current conversational channel highlighted by Ti-bag, with more supported experiences to follow.
How do businesses join Ti-bag?
Businesses can begin onboarding at merchant.ti-bag.com, create their business profile and add their catalogue information.
What can a merchant manage?
Merchants can organise products, menus, services, prices, variations, add-ons, images, availability, locations, delivery areas and promotions in one place.
How does Ti-bag work with AI assistants?
Through authorised integrations, Ti-bag can connect structured merchant and catalogue information to supported AI assistants and conversational applications. The merchant remains responsible for managing that information in Ti-bag.
Does Ti-bag place and fulfil orders?
Ti-bag can support discovery, catalogue exploration, customisation and checkout details. The merchant receives the order, confirms it and remains responsible for fulfilment.
How are payments handled?
Payment can be arranged according to the merchant’s preferred available method. Specific payment options may differ by merchant and market.
Where is Ti-bag available?
Ti-bag is being built for markets worldwide. Availability, local contacts and supported features can differ by location as the network expands.
What types of businesses can join?
Ti-bag is designed for businesses of different sizes, including restaurants, electronics shops, fashion businesses, supermarkets, salons, service companies and growing brands.
How can I contact Ti-bag?
For general enquiries, email inquiries@ti-bag.com. Businesses ready to onboard can visit merchant.ti-bag.com.